SHIPPING INFORMATION 
To ensure you get your purchase as soon as possible we ship out almost all orders within 24hrs of payment from Monday to Friday.
  • Shipping countries: all the European Union countries
  • Please allow up to 5 days for your orders to ship via GLS
  • We use GLS to ship all our orders
  • You will be sent a tracking number when your order has been shipped, please allow up to 24 hours for tracking information to be updated
  • Once your order leaves Bellerose, please go on GLS Track & Trace to track your parcel : https://gls-group.eu/EU/en/parcel-tracking
  • Shipping fees are non-refundable
Shipping rates

Free shipping for all orders from 80€.

Belgium, Netherlands, France & Germany : 10€
Other European Union countries: 20€

EASY RETURNS

If you have any questions concerning your purchased items please contact us at shop@bellerose.be or by phone at + 32 (0)2 481 53 87.

  • We will not accept any items that have been worn, washed, and/or damaged
  • Returns will be accepted within 14 days of purchase
  • We recommend to insure your return package (or have a tracking number)
  • We do not reimburse shipping costs
  • Returns are out of our control until arrived at our main office in Brussels
  • Your account will be refunded within 3–10 days of receipt of your item(s)
  • For exchanges, please send back the item and reorder the item in an other size online.
  • Exchanges are possible in our stores (exchange of size and/or color only)
  • No returns will be accepted in stores
  • No refunds will be done in stores (only by sending back items to address here under)
RETURN ADDRESS
BELLEROSE BELGIUM / E-COMMERCE RETURNS 
INDUSTRIEZONE 6C, 
9770 KRUISHOUTEM,
BELGIUM