To ensure you get your purchase as soon as possible we ship out almost all orders within 24hrs of payment from Monday to Friday.
- Shipping countries: Belgium, Netherlands, Luxembourg, France, Germany, Spain, Italy, United Kingdom, Ireland, Denmark, Sweden and Portugal
- Please allow up to 4 days for your orders to ship via GLS
- We use GLS to ship all our orders
- You will be sent a tracking number when your order has been shipped, please allow up to 24 hours for tracking information to be updated
- Once your order leaves Bellerose, please go on GLS Track & Trace to track your parcel : https://gls-group.eu/EU/en/parcel-tracking
- Shipping fees are non-refundable
If you have any questions concerning your purchased items please contact us at shop(at)bellerose.be or by phone at +32 (2) 481 53 60.
- We will not accept any items that have been worn, washed, and/or damaged
- Returns will be accepted within 30 days of purchase
- All returns packages should be insured
- We do not reimburse shipping costs
- Returns are out of our control until arrived at our main office in Brussels
- Your account will be refunded within 3–10 days of receipt of your item(s)
- No returns will be accepted in stores
- No refunds will be done in stores (only by sending back items to address hereunder)