Shipping Information


SHIPPING INFORMATION

To ensure you get your purchase as soon as possible we ship out almost all orders within 24hrs of payment from Monday to Friday.

  • Shipping countries: Belgium, Netherlands, Luxembourg, France, Germany, Spain, Italy, United Kingdom, Ireland, Denmark, Sweden and Portugal
  • Please allow up to 4 days for your orders to ship via GLS
  • We use GLS to ship all our orders
  • You will be sent a tracking number when your order has been shipped, please allow up to 24 hours for tracking information to be updated
  • Once your order leaves Bellerose,  please go on GLS Track & Trace to track your parcel :  https://gls-group.eu/EU/en/parcel-tracking
  • Shipping fees are non-refundable
EASY RETURNS

If you have any questions concerning your purchased items please contact us at shop(at)bellerose.be or by phone at +32 (2) 481 53 60.

  • We will not accept any items that have been worn, washed, and/or damaged
  • Returns will be accepted within 30 days of purchase
  • All returns packages should be insured
  • We do not reimburse shipping costs
  • Returns are out of our control until arrived at our main office in Brussels
  • Your account will be refunded within 3–10 days of receipt of your item(s)
  • No returns will be accepted in stores
  • No refunds will be done in stores (only by sending back items to address hereunder)