CUSTOMER SERVICE B2B & LOGISTICS OFFICER

We do not only design premium clothing for the whole family. Our aim is to influence the lifestyle of individuals, without dictating their choices.

Born from a passion for authentic, our products reflect the style and requirements of those who are cosmopolitan, urban and informal. We sold our first line of men's shirts in the summer of 1989. Since then we have been inspired by countless references, which we absorb into our world.

Creating a store is like building a new home. We want the space to be comfortable and functional, as well as reflecting our own tastes and aesthetics. Each store is individual, even though there are features they all share creating this particular Bellerose experience.

Authenticity is core to all 16 flagship Bellerose stores and its 600 multi brand customers across Europe, Japan and the United States. Merging architectural genius with respect and preservation of the space: the stores are designed with wood, ambient sound, olfactory, cosy, raw and wide spaces. It is something rough and rock ‘n roll, real and sought out.

Working at Bellerose offers you an exciting yet rigorous and precise world where every detail counts. Join us and share our value: authenticity, sharing, respect for individuality, simplicity, proactivity and creativity.

We are currently looking for a new talent to join our Logistics and Customer Service B2B department. The responsibilities of the new administrative collaborator will include but are not limited to:

• Ensure an ultimate customer You are the point of contact for our B2B customers.
• You carry out queries and solve issues by email and phone.
• Management of the order portfolio, restocking and exchanges.
• Management of the delivery planning.
• You work closely together with your colleagues.

YOUR ASSETS

Here are the required education level, skills, and qualifications:

• Administrative or commercial bachelor’s degree.
• Knowledge of Microsoft Office suite.
• Fluent in English and Dutch. Knowledge of French and Spanish is an asset.
• Strong communication skills.
• Strong administrative skills, precise, and good personal organization.
• Autonomous, proactive, eager to learn by asking good questions and deeply understanding the processes.
• Team-player, stress resistant & patient.

WHAT WE OFFER

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
• Flat hierarchies and short communication processes.
• Flexibility and autonomy: homework and flexible working hours.
• Competitive salary package based on your experience.
• Extra benefits: group insurance, hospital insurance, health coverage, meal vouchers, EcoChecks, participation in transport costs, etc.
• Activities in the office: Yoga & Pilates classes, organized lunches, …